Head to head
Rosie vs Ruby
Quick verdict
Rosie is an AI answering service. Ruby provides live virtual receptionists, with AI used behind the scenes rather than as the voice on the call. Rosie publishes Professional at $49 per month, Scale at $149 per month, and Growth at $299 per month, and it lists a 7-day free trial. Ruby’s homepage says plans start at $250 per month. Open Rosie when you want the lower published start and can accept an AI voice. Open Ruby when you want a person to answer. Rosie’s note says it answers the phone and does not run the schedule or send the invoice. Appointment scheduling is in Ruby’s recorded features. Running the schedule or sending the invoice is not in the Ruby features we recorded.
Who each one is best for
Rosie
A small shop that wants a published price for missed calls. The pricing page lists Professional at $49 per month, Scale at $149 per month, and Growth at $299 per month, with a 7-day free trial. Rosie answers 24/7, books appointments, and texts a summary after every call. It does not run the schedule or send the invoice. Call it yourself before you forward the shop number.
Ruby
A shop that wants a person to answer, not a bot. Ruby provides live virtual receptionists, with AI used behind the scenes rather than as the voice on the call. The homepage says plans start at $250 per month, with 24/7 live answering, lead capture, and appointment scheduling, and that there are no long-term contracts. Coverage is sold by receptionist minutes. The starting price is published, and it is higher than a typical software seat.
Affiliate links on this page: Rosie. A commission does not change the price you pay. Disclosure.
Features and pricing
Rows come from each tool’s directory record. A price we did not confirm on the vendor’s site says see vendor pricing. Checked dates: Rosie 2026-10-23; Ruby 2026-10-19.
| Compared item | Rosie | Ruby |
|---|---|---|
| Published price | From $49/mo | Plans start at $250/mo |
| What we checked | Rosie’s pricing page lists Professional at $49 per month, Scale at $149 per month, and Growth at $299 per month. Annual billing is described as two months free. Professional includes 250 minutes a month, message taking, appointment links by text, spam detection, and website chat. Scale includes 1,000 minutes and booking on your calendar. Growth includes 2,000 minutes. Website texting is a separate add-on listed at $50 per month. The page lists a 7-day free trial and says you can cancel anytime. Confirm the plan before you buy. Pricing source | Ruby’s homepage says plans start at $250 per month and that there are no long-term contracts. Coverage is sold by receptionist minutes. Confirm what scheduling and bilingual service cost on top of the base plan. Pricing source |
| Trades the vendor names | Plumbing, HVAC, Electrical, General home service | Roofing, Plumbing, HVAC, Landscaping |
| Features we recorded |
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Questions people ask
Do Rosie and Ruby publish a price?
Rosie: From $49/mo, checked 2026-10-23. Rosie’s pricing page lists Professional at $49 per month, Scale at $149 per month, and Growth at $299 per month. Annual billing is described as two months free. Professional includes 250 minutes a month, message taking, appointment links by text, spam detection, and website chat. Scale includes 1,000 minutes and booking on your calendar. Growth includes 2,000 minutes. Website texting is a separate add-on listed at $50 per month. The page lists a 7-day free trial and says you can cancel anytime. Confirm the plan before you buy. Ruby: Plans start at $250/mo, checked 2026-10-19. Ruby’s homepage says plans start at $250 per month and that there are no long-term contracts. Coverage is sold by receptionist minutes. Confirm what scheduling and bilingual service cost on top of the base plan. Confirm both figures on the vendor’s pricing page before you buy. User count and add-ons change the total.
Which trades do Rosie and Ruby name?
Rosie names Plumbing, HVAC, Electrical, General home service. Ruby names Roofing, Plumbing, HVAC, Landscaping. A named trade means it appears on the pages we checked. It is not a score.
Is this comparison sponsored?
No. Blue Collar Stack did not take payment for this order. Visit buttons use each vendor’s public website unless a real affiliate URL is configured for that tool. An affiliate link, when one exists, is marked sponsored and nofollow.
Is Rosie an AI voice and Ruby a person?
Yes, on the pages we recorded. Rosie describes itself as an AI answering service that answers calls 24/7. Ruby provides live virtual receptionists and says AI is used behind the scenes rather than as the voice on the call. Ruby’s feature list includes AI transcripts and call-flow support, and it says this is not an AI-only receptionist.
What did we record for each phone product?
Rosie records 24/7 AI answering trained from your website and Google Business Profile, message taking, FAQs, a custom greeting, and spam filtering, appointment links by text on Professional, calendar booking on Scale and Growth, call summaries, transcripts, and recordings with email and text notifications, English and Spanish on every plan, and a website chat widget included with the plan. Ruby records live receptionists 24/7, lead qualification and appointment scheduling, English and Spanish answering, and AI transcripts and call-flow support, not an AI-only receptionist. A line that is missing means we did not record it. It is not proof the product cannot do it.
Best software by trade
- Best HVAC software for a small shopHVAC software in this directory whose vendors name HVAC, including Jobber, Housecall Pro, Service Fusion, simPRO, and ServiceTrade, plus phone and fleet tools. Rosie is an AI receptionist add-on for missed calls. Prices only when we checked them.
- Best plumbing software for a small shopPlumbing software whose vendors name the trade: Jobber, Housecall Pro, Service Fusion, simPRO, Goodcall, Avoca, Rosie, Ruby, and Motive. Published prices appear only when we checked them.
- Best electrical contractor software for a small shopElectrical contractor software whose vendors name the trade, including Jobber, Housecall Pro, Service Fusion, ServiceTrade, and simPRO, plus Avoca, Rosie, and Motive. Prices only when checked.
- Best landscaping software for a small crewLandscaping software whose vendors name the trade: Jobber, Housecall Pro, CompanyCam, Ruby, and Motive. The notes say what each product actually is, and prices appear only when we checked them.
- Best roofing software for a small contractorRoofing software whose vendors name the trade: Jobber, Hover, Roofr, AccuLynx, JobNimbus, Avoca, and Ruby. Roofr’s $13 measurement report is the only roofing dollar figure we confirmed besides Jobber.
Buyer's guides
- Best AI phone answering for a trade businessAI receptionists for a trade shop: Goodcall, Rosie, Avoca, and Frontdesk, plus Ruby if you want a person. Goodcall and Rosie are the affiliate links on this page. Prices as of Oct 2026 only when we checked them.
- AI phone answering for plumbersAI answering service for plumbers who miss calls after hours or on the job. What to compare, how Goodcall and Rosie fit, and prices only when we checked them.
- AI phone answering for HVACAI answering service for HVAC shops that miss calls after hours or on the job. What to compare, how Goodcall and Rosie fit, and prices only when we checked them.
- AI phone answering for electriciansAI answering service for electricians who miss calls after hours or on the job. What to compare, how Goodcall and Rosie fit, and prices only when we checked them.
Other comparisons
Filed under AI phone answering. Broader roundup: Who should answer the phone. All guides.
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